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Shangri-La Singapore, Singapore
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Key details
About the Resort
22 Orange Grove Road,
Singapore,
Singapore,
258350,
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The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Explore available ways to reach your dream destination
City Centre
Singapore
3.3
km
Airports
Changi (SIN)
24.5
km
Train
Promenade MRT Station
4.4
km
Tanjong Pagar KTM Railway Station
4.5
km
Underground
Orchard
1.0
km
Bus
Bus stop300 m
Facilities
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Tennis court
Yoga class
Sports trainer
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Facial
Beauty treatment
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
22 Orange Grove Road,
Singapore,
Singapore,
258350,
Map view
street view
22 Orange Grove Road,
Singapore,
Singapore,
258350,
City landmarks
Botanical Garden
Singapore Botanic Gardens
1.7
km
Garden
National Orchid Garden
2.2
km
Mall
ION Orchard
1.2
km
Garden
Gardens by the Bay
5.3
km
Mall
Far East Shopping Centre
930 m
Mall
Ngee Ann City
1.6
km
Mall
Scotts Square
870 m
2 Orchard Turn Level 4 Ion Orchard Level 55/56
ION Sky
990 m
Garden
Jacob Ballas Children's Garden
1.4
km
Emerald Hill Rd
Emerald Hill
790 m
Museum
MAD Museum of Art & Design
770 m
2 Orchard Turn #05-01 ION Orchard ION Orchard
The Grande Whisky Collection
990 m
Shopping Area
Forum The Shopping Mall
600 m
Shopping Area
Palais Renaissance
610 m
Gallery
Opera Gallery Singapore
1.0
km
10 Claymore Hill American Club
The American Club Singapore
700 m
Gallery
National Museum of Singapore
2.9
km
Shopping Area
Shaw House and Centre
860 m
Mall
Wheelock Place
870 m
Mall
Orchard Gateway
2.1
km
Gallery
Pop and Contemporary Fine Art
650 m
Shopping Area
The Centrepoint
2.1
km
8 Grange Road Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
1.8
km
Mall
Tanglin Shopping Centre
780 m
68 Orchard Road Plaza Singapura
The Istana
1.9
km
766 Tyersall Avenue Holland Road and Tyersall Road
Istana Woodneuk
1.6
km
Mall
Mandarin Gallery
1.7
km
Mall
313@Somerset
2.2
km
Shopping Area
Delfi Orchard
1.6
km
Nearby
Mall
Claymore Connect
600 m
Restaurants
The Line
10 m
22 Orange Grove Road Shangri-La Hotel Tower Wing
Origin Grill
30 m
22 Orange Grove Road Shangri-La Hotel Shangri-La Hotel | Tower Wing
Shang Palace
60 m
22 Orange Grove Road Shangri-La Hotel Shangri-La Hotel Singapore
The Rose Veranda
10 m
22 Orange Grove Road
Nami Restaurant and Bar
60 m
22 Orange Grove Road
Shophouse By Shangri-La
40 m
22 Orange Grove Road Shangri-La Hotel Tower Wing Lobby level
Teochew Restaurant Huat Kee
340 m
30 Orange Grove Road #02-01 Relc Building
Long Beach @ Stevens
700 m
30 Stevens Road #01-10
Hua Ting Restaurant
590 m
442 Orchard Road Orchard Hotel Singapore Level 2 Orchard Hotel Singapore
PappaRich Novotel on Stevens
820 m
30 Stevens Road
Reviews and Ratings
Feedback from previous guests about their experience.
<br />
82%
liked the resort and would come back
Spacious rooms
Excellent dining
Moody staff
Location distance
8.2/10
Great
Rooms
8.3
Location
7.7
Service
9.3
Dining
7.4
Guest reviews
8.2/10
based on 55 reviews
4.5/5
based on 7119 reviews
8.8
8.8/10based on 2024 reviews
#25 of 375 hotels in Singapore based on Tripadvisor
Martha
United States,
January
2025
9.4/10
My stay at the Shangri-La was a wonderful experience overall. The rooms were luxurious and offered fantastic amenities, plus the staff was incredibly friendly and attentive. The location is convenient, being near malls and restaurants, but I found the dining options a bit pricey for what they were. Nonetheless, the breakfast was delightful and the view from my balcony was breathtaking.
Rooms
10.0
The rooms were spacious and immaculate, featuring a comfortable king bed, a large flat screen TV, and a fantastic outdoor balcony with city views. Everything was spotlessly clean, and the amenities were top-notch.
Service
10.0
The service was outstanding! The staff made me feel very welcome, greeting me with a complimentary drink upon arrival and assisting with early check-in. Mr. Harry in the Valley Wing restaurant was particularly attentive and made my dining experience truly special.
Location
9.0
The hotel is perfectly situated close to malls and various dining options. I loved that there was a complimentary shuttle service to the MRT, making it so convenient to explore the city.
Dining
8.0
Dining was a bit on the expensive side, but the exclusive Summit Room for breakfast was definitely worth it. There were plenty of options, especially with the eight different ways to prepare eggs!
Facilities
9.0
The facilities were impressive, particularly the pool area which was well-maintained and had a beautiful ambiance. Everything was at a high standard, which I really appreciated.
Georgia
United Kingdom,
December
2024
9.0/10
I had a fantastic stay at this hotel! It’s in a lovely neighborhood that's conveniently located near Orchard Road, perfect for a family vacation. The rooms were spacious and comfortable, especially with the large bed and excellent shower. The service was friendly, even recalling my preferences from my last visit, but the dining experience could use some improvement in variety. Overall, it was a great value for money, although the Wi-Fi wasn't included.
Rooms
9.0
The rooms are seriously well-designed with a mini kitchen and a cozy dining area. Our family suite on the 9th floor was particularly spacious and comfortable.
Service
9.0
Service was exceptional, with staff remembering us from our previous visit and providing complimentary perks while we waited for our room.
Location
8.0
Located in a lovely quiet residential area not far from Orchard Road, the location is great for shopping and exploring the city.
Dining
7.0
Dining at the restaurant was nice; however, I found the breakfast options a bit limited despite the quality.
Facilities
7.0
The hotel offered a range of facilities, although a bit more attention to renovations would improve the overall experience.
Stan
United States,
December
2024
8.2/10
The hotel is set in beautiful tropical gardens, making it a great escape. The rooms were fantastic, spacious, and had lovely views of the gardens and pool. The service was top-notch, always friendly and helpful. However, dining was a bit pricey and didn't quite match the quality I expected. Overall, it’s a wonderful place for a relaxing stay, but keep an eye on your dining expenses.
Rooms
9.0
The rooms were excellent, spacious, and had a lovely view out to the gardens and the pool.
Service
10.0
The service was spot on, and they arranged my transportation for business along with a great guide for a tour.
Location
9.0
The hotel is located in lush tropical gardens and is very close to the MRT for easy access.
Dining
5.0
Dining was on the expensive side and felt poor value in terms of options and variety.
Facilities
8.0
The facilities were well-maintained and offered a truly relaxing atmosphere.
Jonathan
United Kingdom,
December
2024
8.4/10
I had a pleasant stay at the hotel, which was located slightly away from the main city but perfect for shopping on Orchard Road. The rooms were beautiful and quite spacious, offering a nice tub and shower, along with fantastic Wi-Fi. The staff members were generally very friendly and professional, although I did encounter a few that seemed a bit moody. The dining options were excellent and had a wide variety of first-rate quality food, making it a highlight of my trip.
Rooms
8.0
The room I stayed in was beautiful and spacious, featuring a king bed, a large flat-screen TV, and fast Wi-Fi. I loved the tub and separate shower, though it felt a bit cluttered at times.
Service
7.0
The service was mostly professional and helpful, especially in room service and housekeeping, though I experienced some staff who weren't very attentive at times.
Location
7.0
The hotel is situated slightly away from the main city, but it's in a very quiet area which I found quite relaxing and convenient for shopping on Orchard Road.
Dining
9.0
The dining experience was excellent, with a huge selection of high-quality food from various cuisines, including Asian and English breakfast options.
Facilities
8.0
The facilities included a well-maintained pool area which I enjoyed, adding to the luxurious feel of the stay.
Spacious rooms
Moody staff
Andrew
United States,
December
2024
7.6/10
The hotel has a beautiful and spacious suite that was very clean and comfortable, which I loved. The staff here is incredibly friendly and always ready to help. However, I found the location a bit distant from major MRT stations and it could be tough to walk in the heat. The dining options were good but not very varied, and the pricing for food felt quite high for what was offered.
Rooms
8.0
My suite was spacious, beautiful, well-equipped, and very clean, which made for a comfortable stay. However, the basic room I moved into was a bit smaller and shared a door with the neighboring room.
Service
9.0
The service was excellent, with staff like Peter being cheerful and always willing to assist. I did experience a wait while needing assistance, but overall, they were very friendly and accommodating.
Location
6.0
The location is somewhat removed from the main attractions, making it necessary to rely on taxis to see the sights. It was quieter than being right off Orchard Road, which I appreciated, but walking in the heat was challenging.
Dining
7.0
The dining was decent, with good quality food, but the variety felt a bit average. While it catered well to picky eaters, the price for the meals felt excessive compared to local options.
Facilities
8.0
The hotel had a lovely setup, including extensive gardens which added to the overall experience. However, I didn't have the chance to explore all facilities thoroughly.
Clarence
United States,
December
2024
8.6/10
My stay at the Shangri-La Singapore was overall a wonderful experience. The rooms are spacious with stunning views, and the service is impeccable, making me feel truly welcomed throughout my stay. The location is quite nice, providing a peaceful retreat in a bustling city, but I did find it a bit far from Orchard Road. The dining options were good, especially with breakfast included, though the variety could be improved. The facilities, especially the pool, were great for relaxing. Overall, I felt it was a bit pricey, but given the luxury, I would say it offered decent value for money.
Rooms
9.0
The rooms were spacious and offered breathtaking views of the city, the pool, and the beautiful gardens. The separate shower and tub were a nice touch.
Service
10.0
The service was exceptional, reflecting the high standards of Shangri-La. I was pleasantly surprised how staff remembered my name and asked about my day.
Location
8.0
The hotel is an oasis in the middle of a large city, providing a peaceful atmosphere. However, it's slightly distant from the famous Orchard Road.
Dining
7.0
The dining options were decent, and breakfast was included, but I feel the variety could be enhanced considering the hotel's standard.
Facilities
9.0
The facilities were excellent, particularly the large pool and well-maintained gardens, perfect for relaxation.
Charles
United States,
December
2024
9.0/10
I had a wonderful stay at the hotel, especially in the luxurious Garden Wing. The rooms were beautifully designed and incredibly comfortable, surrounded by stunning tropical gardens. The staff went above and beyond to ensure I was well taken care of. However, the dining options, while good, weren't particularly memorable. Overall, it's a great location with plenty of amenities, making it a good value for money.
Rooms
10.0
The rooms were luxurious and extremely comfortable, with plenty of amenities. I was in the Garden Wing, and I loved the tropical gardens surrounding it.
Service
9.0
The service was outstanding; the staff was attentive without being intrusive, always anticipating my needs with efficiency.
Location
9.0
The hotel is in a great location, close to both the botanic gardens and shopping malls, making it very convenient for exploring the city.
Dining
7.0
The dining was good, with a fresh selection of food for breakfast, but it could be more spectacular with a wider variety of choices.
Facilities
9.0
The hotel features a vast swimming pool and beautifully maintained gardens—I'm sure there's something for everyone!
Robert
United States,
November
2024
8.8/10
I had a lovely stay at this hotel with its clean and comfortable accommodations. The friendly staff really made a difference, always going out of their way to help. The location was great, just a short walk from Orchard Road, but the dining options could use a bit more variety. Overall, it felt like good value for the money despite some small drawbacks.
Rooms
9.0
The rooms were beautifully appointed and spotlessly clean. I loved how spacious they felt, and the large bathroom with a robe was a nice touch. I could easily see myself using that bed at home!
Service
10.0
The service was outstanding! The staff went out of their way to ensure my stay was perfect, and their warmth made me feel right at home.
Location
9.0
The hotel is in a really nice and safe area, just a short walk from Orchard Road, making it super convenient for shopping and dining.
Dining
7.0
The dining experience was pretty good, but I found the variety of food a bit lacking compared to some other places I've visited.
Facilities
8.0
The facilities were nice overall, with a great pool area that was well-maintained and enjoyable.
Bill
United Kingdom,
October
2024
7.8/10
My stay at the hotel was a mixed bag. On the plus side, the location is perfect for shopping, being just a stroll away from Orchard Road, and the staff were friendly and welcoming throughout my visit. However, I did face some issues with the rooms, as they were not family-friendly and had a lingering cigarette smell that made my experience less than ideal. Overall, it's a good choice if you're looking for a convenient location and friendly service but might not suit families with kids.
Rooms
5.0
The rooms had a bad smell of cigarettes, which made me request a change. The space was decent, but not suitable for families.
Service
9.0
The staff were absolutely wonderful. From the doormen who greeted me with smiles to the helpful team at the Horizon Club, they remembered me and were attentive.
Location
10.0
The hotel is in a great location, just a short walk to the shops on Orchard Road, and set in a beautiful tropical garden in the middle of Singapore.
Dining
8.0
Breakfast at the Horizon Club was delightful with a wide range of options, and I was especially impressed by the lady cooking omelettes early in the morning.
Facilities
7.0
The facilities were good with a nice pool area to relax in, although I think the experience could be enhanced with some updates.
Joseph
United States,
October
2024
7.2/10
I had a pleasant stay at this hotel, with clean and well-appointed rooms, although they felt a bit small and could use some updates. The friendly service throughout my visit really made a difference, and I enjoyed the excellent amenities they offered. However, the location was a bit disappointing due to the shutdown of nearby attractions, and dining options could be improved.
Rooms
7.0
The rooms were clean and well-appointed, but a bit small for my liking. The bathroom had everything I needed, and it was nice to have a bathtub.
Service
10.0
The service was exceptional. The staff was super helpful and friendly, truly making my experience enjoyable.
Location
5.0
The hotel's location was a letdown as a lot of nearby attractions were shut down, which disappointed my kids. On the plus side, the resort complex was quite beautiful.
Dining
7.0
The dining experience was good, but not great. While the Chinese restaurant was excellent, I feel there could have been a broader selection overall.
Facilities
7.0
The facilities were adequate, including a nice pool area to relax after a day out, but I wish there were more options.
Luke
United Kingdom,
October
2024
7.6/10
My stay at the hotel had its ups and downs. The location isn't the most convenient, requiring a good walk to get to Orchard Road, but the staff was genuinely friendly and eager to help. While the rooms had some unique features, they didn't quite live up to my expectations of luxury. The dining options were excellent, especially for breakfast, which was a big plus.
Rooms
7.0
The rooms were spacious with lovely products in the bathroom, featuring powered curtains that were a nice touch. However, they weren't as luxurious as I expected from a Shangri La hotel.
Service
10.0
The service was outstanding! The staff was sincere, passionate, and went the extra mile to help with everything, making my stay quite pleasant.
Location
5.0
The location wasn't super convenient, as it involved a 10-minute walk to Orchard Road. The shuttle service only runs every hour and stops at another hotel first, making getting around a bit tedious.
Dining
9.0
Dining here was one of the best experiences I've had with an amazing array of delicious choices and a staff that was attentive without being overbearing.
Facilities
7.0
The facilities were generally good, but I felt that the amenities could have been more extensive given the hotel’s reputation.
Matthew
United Kingdom,
October
2024
8.2/10
I had a lovely stay at this hotel, enjoying the spacious rooms with stunning views that could accommodate my family comfortably. The staff were friendly and helpful, especially Mica, who went out of her way to assist us. While the location wasn't exactly central, it was surrounded by beautiful gardens. The dining, particularly breakfast, was impressive, but the service could be improved in other areas. Overall, it offered good value for money despite a few downsides.
Rooms
9.0
The rooms were spacious and offered panoramic views of the city, which made for a lovely experience.
Service
8.0
Most of the staff were friendly and hospitable, especially Mica, who was very supportive and ready to assist us.
Location
7.0
The hotel is not centrally located, which made getting to the metro a bit of a hike, but it was set in lush tropical gardens.
Dining
9.0
Breakfast was the biggest I’ve ever experienced at a hotel, with a wide variety of options and even champagne available.
Facilities
8.0
The hotel had great amenities and the pool area was well-maintained, perfect for relaxation.
John
United States,
September
2024
9.2/10
The hotel offers a fantastic experience with clean and spacious rooms, perfect for families. The staff is incredibly friendly and attentive, making my stay all the more enjoyable. The location is ideal, a short walk to Orchard Road, but slightly away from the main hustle and bustle. Dining, especially breakfast at THE LINE restaurant, exceeded my expectations, but it might be a bit pricey for some. Overall, it's a great value for money, but the amenities could use a little improvement.
Rooms
9.0
The rooms were spacious and impeccably clean, perfect for families with the option of a sofa bed.
Service
10.0
The service was outstanding; the staff was friendly and went above and beyond to assist with every request.
Location
9.0
The location is fantastic, just a short walk to Orchard Road, making it very convenient for shopping.
Dining
9.0
Dining at THE LINE restaurant was a delightful experience, with local products that really impressed us.
Facilities
8.0
The hotel's facilities were great, although I felt some amenities could have been improved.
Jennifer
United Kingdom,
September
2024
8.6/10
I had a generally pleasant stay at this hotel, which offered beautifully clean rooms and a great pool view from my balcony. The staff, especially Jenny, were super friendly and helpful, making my experience even better. However, I found the location a bit remote and the noise from the nearby elevator was a distraction during my peaceful reading time. While the dining options were excellent, the prices were on the higher side, reflecting its top-class status.
Rooms
8.0
The rooms were beautifully appointed and spotlessly clean, with a comfortable bed that felt like home. I loved the nice balcony overlooking the pool; it was a perfect quiet spot in the evening. However, being next to the elevator was a bit noisy, particularly during the day when I wanted to relax and read.
Service
10.0
The service was outstanding—very professional, courteous, and friendly. Jenny and her team were proactive and accommodating, providing great recommendations for my time in Singapore.
Location
6.0
The hotel was a bit remote, which made it a quiet getaway, but also a good walk from various attractions. It was near the Botanical Gardens and a short distance from Orchard, but not the most convenient spot for exploring the city.
Dining
7.0
The dining was excellent, offering a variety of delicious foods, both Asian and Western styles. However, I found it to be on the expensive side, which is typical for a top-class hotel.
Facilities
9.0
The facilities were impressive, especially the pool area which was well-maintained and family-friendly, including a play area for kids. It definitely added to the overall experience.
Emma
United Kingdom,
September
2024
8.0/10
I had a pleasant stay at this hotel with clean and comfortable rooms. The staff was very friendly and helpful, making our short visit to Singapore enjoyable. However, the dining experience could use some improvement as the breakfast options were a bit limited. Overall, it's a good value for money considering the convenient location and pleasant amenities.
Rooms
8.0
The rooms were very spacious and well laid out, providing nice views of the pool and garden, though they felt slightly dated.
Service
9.0
The staff was polite and very helpful throughout our stay, which made our experience all the more pleasant.
Location
9.0
The location was great, with a relaxing atmosphere and beautiful surroundings that were well cared for.
Dining
5.0
While we enjoyed some meals outside the hotel, the breakfast options were reminiscent of a standard offering and left something to be desired.
Facilities
8.0
The amenities were good, especially the pool area which was well-maintained and enjoyable for families.
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